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Privacy Policy

A legal disclaimer

Demi’s Wellness Corner ASCHP reg no: SWC25/17262

Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa. By using this website or engaging with our services, you agree to the practices described below.
 

1. What Information We Collect

When you use this website, book a consultation, or contact us, we may collect:

  • Personal details (such as your name, email address, phone number).

  • Information you provide in booking forms, contact forms, or emails.

  • Information shared during counselling sessions (treated with strict confidentiality).

  • Website usage data (such as basic analytics).
     

2. How We Use Your Information

Your information is used only for purposes directly related to your care and our services, such as:

  • Scheduling and confirming appointments.

  • Responding to enquiries and providing requested information.

  • Delivering counselling services in a safe, ethical, and professional manner.

  • Maintaining secure client records as required by professional standards.

  • Communicating important updates, such as changes to policies, fees, or services.
     

3. Confidentiality

As a registered wellness counsellor, Demi follows the ASCHP Code of Ethics. This means:

  • All counselling sessions are treated as strictly confidential.

  • Information will only be shared with your consent, unless required by law (for example, where there is a risk of harm to yourself or others).

  • Referrals to other professionals (psychologists, psychiatrists, or doctors) will only be made with your permission.
     

4. Data Storage & Security

  • Your personal information is stored securely and is only accessible to Demi’s Wellness Corner.

  • Digital information is protected by passwords and encryption where possible.

  • We will not sell, rent, or share your personal information with third parties for marketing purposes.
     

5. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Withdraw consent for us to process your information (subject to legal or contractual obligations).

  • Lodge a complaint with the Information Regulator of South Africa if you believe your information is being misused.
     

6. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

demiswellnesscorner@gmail.com

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